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30 Day Money Back Guarantee

If for any reason you are not satisfied with your purchase, you may return the item for a refund, exchange or store credit. Returns must include the order number or packing slip and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days. Shipping charges are not included in the refunded price. Return will be at your expense and is not refundable by unless the returned item is faulty, damaged or incorrectly sent.

No Hassle Returns

1. Please send your package via the carrier of your choice. Whichever carrier you choose, we suggest you insure the package and have it traceable.

2. Send it to us at:

Novelty-Characters Returns
81 Tine Road, IG7 4HW Chigwell, Essex, UK.

We'll handle your return within 10 business days of receipt. Refunds will be processed to the credit card or paypal account of the initial purchase. If you received the item as a gift, we will be happy to give you a store credit for the amount of the returned item.